Technical Services

Arrosys pre and post-sales technical engineers, the best partner and customer experience

Our Technical Services group consists of a team of skilled technical engineers located in both our UK & Czech regional HQ’s. Our engineers provide advice and technical support internally for our sales and marketing functions as well as externally to partners and end-customers.

Pre-sales technical support is an integral aspect in our out-tasked services. Optionally, manufacturers can add our post-sales support function for multi-language 1st, 2nd and even 3rd level support. Our fast expanding Eastern Europe post-sales support group provides high quality local language support for numerous manufacturers.

Additional technical services include; product evaluation and local market readiness assessment, training services, design services and installation services.

Key benefits

Effective strategy
Incorporating technical pre & post sales engineers within our sales, management and marketing teams provides our clients, partners and end-customers with a total solution.
Creating opportunities
Pre-sales engineers are an integral part of our lead generation activities, partner recruitment, development and end-customer project initiation.
Sales execution
Pre-sales engineers can provide the training and ongoing support and communication needed by partners to maximise the potential of a manufacture.
Complementary design and installation services aid partner sales acceleration.
Exploiting initial success
Once the sale is complete, post sales technical services ensure partner and customer satisfaction is maintained and provides the basis for a long term strategic relationship.